Privacy Policy

Last updated: September 2026

Divekitsupplier.com (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or place an order (name, email address, billing/shipping address, phone number)
• Contact us by email or through our contact form
• Subscribe to our newsletter

We also automatically collect certain technical data when you visit our site, including your IP address, browser type, pages viewed, and referring URL, via cookies and similar technologies.

2. How We Use Your Information

• To process and fulfil your orders, including sending order confirmations and shipping notifications
• To manage your customer account
• To respond to your enquiries and provide customer support
• To send marketing communications where you have opted in (you may unsubscribe at any time)
• To improve our website and product offerings
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who assist us in operating our website and fulfilling orders (e.g. payment processors, shipping carriers, email service providers). These parties are contractually obligated to keep your information confidential and use it only to provide services to us.

4. Payment Security

All payment transactions are processed through secure, PCI-DSS-compliant payment gateways. We do not store your full credit card details on our servers.

5. Cookies

We use cookies to maintain your shopping cart session, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are retained for a minimum of seven years for tax and accounting purposes.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where not required by law)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@divekitsupplier.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@divekitsupplier.com.